We are delighted to share with you that Contentserv, the Product Experience Platform leader, is recognized as a Niche Player in Gartner’s 2018 Magic Quadrant for Master Data Management Solutions report. Furthermore, they reported that we received an extremely high customer satisfaction rating, with respondents being completely satisfied with the product’s ability to meet the needs of their organization.
In a digital landscape dominated by all things “customer experience,” a recognition by Gartner is equivalent to receiving an Olympic gold medal.
So what sets us apart from the competition? While everyone else offers a standard end-to-end solution for master data and information management, we go above and beyond by zeroing in on what businesses need in order to provide their customers with an unparalleled product experience.
We’re also happy to have received high marks for initial technical implementation and deployment, and that we topped all vendors in the user onboarding and training category. Moreover, we’re elated that our customers repeatedly expressed appreciation for the platform’s user-friendly interface and configuration, and speed of implementation.
“As evidenced by Gartner’s MDM MQ report, we are laser-focused on serving our customers. They are our number one priority. Our goal is to help them be successful and we do this by developing a Product Experience Platform that it is quick to implement, easy to use, and offers the capabilities that exceed our customers’ demands.”
Christophe Marcant, Chief Product Officer