Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Tokyo, Japan — Jan 08, 2019 — Contentserv, the global Product Experience Platform (PXP) leader, announced today that Mizuno Corporation, a leading Japanese brand manufacturer and distributor of high-quality sport equipment, apparel and footwear, chose Contentserv to enhance their global business and accelerate their ecommerce strategy
In today’s omnichannel era, as consumer touch points become more complex, delivering rich product content at the right time is extremely important for brands and retailers in order to improve product experiences and customer loyalty. Mizuno is expanding their global footprint with 18 overseas offices and will be focused on developing standardized ecommerce sites for each country to communicate a consistent brand image globally. Mizuno has been gradually refreshing their ecommerce sites in each region, as well as their marketing management platform to enhance their growing global business, which necessitated the need for a product information management solution.
“Product information and product stories are the most important pieces of content on ecommerce sites, but speed and accuracy of that content are essential to succeed in today’s competitive retail industry. With the leading Contentserv Product Experience Platform, we are looking forward to accelerating our initiative to localize our brand’s story in every market,” said Tsuyoshi Serizawa, Manager of General Planning Office and Global Digitalization Management Department, Mizuno Corporation.
As Mizuno explored their options, they selected the integrated Contentserv platform because of their strong Product Information Management and Digital Asset Management capabilities. The choice was made based on the consideration that Contentserv offers a flexible solution that can:
“We feel very privileged to contribute to Mizuno’s global business development and ecommerce strategy. By offering best practices that we have accumulated as a global company through our professional services, we will continue to support the success of the entire project including the deployment to the North America and Asia regions.” said Nobu Watanabe, Managing Director of Contentserv, Inc.
The Contentserv Product Experience Platform will ensure that Mizuno manages product specifications, data and marketing content centrally; delivering rich content to consumers across all channels such as website, ecommerce sites and catalogs for tradeshows. With Contentserv, Mizuno can also improve the quality of product experiences across all touch points by providing rich and optimized product information to sales channels and distributors. By digitalizing and automating their merchandising operations, Mizuno expects to be able to significantly reduce operational costs.
Mizuno will start the Contentserv and ecommerce integration in Europe and will continue to deploy to all channels worldwide by 2020.
Mizuno, who operates under the philosophy of “Contributing to society through the advancement of sporting goods and the promotion of sports,” launched in 1906 and is now a leading global brand who has been highly praised for their unique management focused on research, design and development, creating highly sophisticated technical products that always amaze the people around the world.
Contentserv enables retailers and brands to develop groundbreaking product experiences of the future by fully exploiting the potential offered by advanced technologies. Our vision is to make the daily lives of marketers and product teams easier by providing them with an advanced, complete, business-focused platform emphasizing time to value.
By combining Product Information Management (PIM), Master Data Management (MDM), Marketing Experience Management (MxM) and into one single platform, Contentserv allows retailers and brand owners to offer the rich, relevant, and emotional product experiences that exceed their customers’ expectations.
Learn more at https://www.contentserv.com/
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