Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the first contact to the final purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisfies customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
MMC Hartmetall, a specialist of precision tools, together with implementation partner Osudio, is introducing Contentserv’s innovative software.
Munich, Feb. 23rd, 2018: For over 30 years, MMC Hartmetall GmbH, based in Meerbusch, Germany (near Düsseldorf) has been selling precision tools and complete, integrated solutions for the metalworking industry, including automotive, aerospace, medical technology sectors and others. MMC Hartmetall is a subsidiary of the Japanese Mitsubishi Materials Corporation and European headquarters of their Cutting Tools division. Now the company has decided to develop a future-oriented digitization
strategy with its partners Contentserv and Osudio in order to be perfectly prepared for market requirements.
MMC Hartmetall GmbH is the European headquarters of the Japanese parent company Mitsubishi, representing them in the European market. With over 50 years of industry experience and headquarters in Japan, the USA, Asia and Europe, Mitsubishi Materials Corporation is one of the leading companies in the production and machining of metals, cutting materials, coatings and precision tools.
The subsidiary MMC Hartmetall has now reached a point in product communication that requires an optimization of data and content management. The company’s product range for turning, milling and drilling tools is broad: MMC Hartmetall has to manage around 125,000 part numbers. Previously, the product data was maintained with Excel. The result was fragmented and often redundant data processing. With Contentserv’s innovative Product Information Management (PIM) and Marketing Experience Management (MxM) systems, these days are over. Uniform data management ensures the perfect foundation for successful and sustainable product communication.
Estanislao Montesinos Gomez, Group Leader of the Media Team & Head of PIM Product Information Management at MMC Hartmetall, comments on the project with Contentserv and Osudio: “Step by step and with agile working methods, we will continue major steps towards digital transformation and industry 4.0 with Osudio and Contentserv.”
MMC Hartmetall now integrates technology-leading software from Contentserv into its processes for product communication and data maintenance. The tool manufacturer was won over by the user-friendliness of the modern, flexible solution and its high scalability. In addition to a full web client model, PIM, DAM and Translation Management System (TMS), the tool offers all features to guarantee excellent data quality. Now nothing is standing in the way of future-oriented data management at MMC Hartmetall.
Your point of contact for product and customer questions is Michael Kugler, Managing Director of Contentserv GmbH – T: +49 89 219 099 250, Mail: info@contentserv.com.
Which companies already trust in Contentserv software solutions? Find out – take a look at our customers.
About Our Partner, Osudio Deutschland GmbH
Osudio is part of the SQLI Group and one of Europe’s largest e-business specialists. With 20 years of e-business experience, we know what works, what doesn’t and what really promotes growth in this business area. Many of our national and international customers are among the market leaders in their industry and we play our part in ensuring that this remains the case. Osudio helps you reach your B2B and B2C customers via a seamless buying experience across all sales channels. With our know-how in product information management (PIM) we create the right basis for an Omni-Channel presence which also includes print. The result is an e-commerce solution that creates the perfect brand experience and increases sales.
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