Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Amsterdam, February 14th, 2018
Erwin Bisschoff, Supply Chain Director at Zijerveld explains their current challenge: “There is a great need for a solution to manage our product information at Zijerveld. We are dealing with a large amount of data processing.” “Our current systems offer limited functionalities to manage our growing product information efficiently. A lot of time is lost in the processing of new and related products. We also deal with legal frameworks and mandatory product information concerning allergens. This information must be available in several languages and made country-specific. With CONTENTSERV, we expect to be able to process product information much more quickly and easily, so that we can focus even more on growing the cheese category “, says Jan van Popering, Market Unit Manager Retail & Online at Zijerveld. More information about Zijerveld at zijerveldfood.com
The choice for the CONTENTSERV package was made without hesitation. Erwin Bisschoff, Zijerveld: “This package offers a perfect solution for our product information challenges. We are dealing with a large number of different channels. Not only can we work with one system in the future, acquiring, enriching and publishing will be considerably faster and less susceptible to errors. ” With CONTENTSERV, Zijerveld can also meet the needs of its customers to supply product information in accordance with GS1. GS1 is one of the most important data quality standards in the food service sector and is becoming increasingly important in other sectors. “The foodservice sector not only has to deal with a variety of compliance guidelines in the field of food safety” explains Harry van Rossum, Sr. Sales Director CONTENTSERV. “Zijerveld also wants to be able to distinguish itself from others with a higher level of product information in an omnichannel marketing world.”
The implementation of CONTENTSERV within the Zijerveld organization is taken care of by XSARUS. Erwin Bisschoff, Zijerveld: “XSARUS has presented itself as a highly professional and reliable partner with extensive experience in complex IT issues. The hands-on mentality and the personal click were deciding factors for choosing this implementation partner. ”
CONTENTSERV is a technology leader in the areas of Product Information Management (PIM) and Contextual Multi-Domain Master Data Management (MDM). The company’s holistic marketing software solution facilitates daily marketing work for thousands of users around the world: all marketing processes are streamlined. This allows retailers and brand manufacturers to offer their customers a unique and emotional product experience across all touchpoints. CONTENTSERV is ranked as a ‘Strong Performer’ by Forrester in the Forrester Wave Q4, 2016. We have been on the market for more than 15 years and draw on our experience built through hundreds of successfully implemented projects. A few examples include: Vink Kunststoffen, Trust International, Novy, BergHOFF, Sanoma, Siemens, Vaillant, Villeroy & Boch, Miele and Edeka. For more information about our PIM/DAM solution, click here
With over 17 years of experience, XSARUS has grown into an expert in the field. They were named number 3 in the Emerce Top 100 Best E-commerce Offices of the Netherlands in 2017 by the trade magazine Emerce. With 70 employees, XSARUS is an ambitious player in the field of Omnichannel E-commerce (based on Magento 2 and the in-house developed TableTop platform), Product Information Management (inRiver and CONTENTSERV), Business Intelligence for E-commerce, Marketing and UX. From advice to design and from realization to management – only results that count are delivered. XSARUS was founded out of passion for the profession and real interest in the customer. XSARUS has implemented projects for: Wehkamp, Omoda, JBC, Travelbags, Sacha, Manfield, Trust International, PON.Bike, Eijerkamp, Noppies, Sunware, Roobol, REV’IT !, Dill & Camomile, Le Ballon, Invito, Agrimarket, Daka and ViaVai.
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