Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Rohrbach/Ilm Sep 20, 2016: Silent Gliss has chosen Contentserv’s PIM and MAM system for the implementation of its future data provision. Thanks to this new cooperation, the central management of complex product information with the integration of media data can now be optimized noticeably.
The modern technology of Contentserv’s PIM and MAM system enables Silent Gliss at a group level to provide for the central management and supply of product information for the individual market development of its country subsidiaries.
Silent Gliss is a leading global supplier of motorized and manual curtain and blind systems in the high quality market. The full range of indoor window treatment products comprises classic and panel curtain systems, roller blind systems, tableau curtains, vertical and horizontal blind systems, pleating and winter-garden systems. The basis for each Silent Gliss product is a combination of precisely working technology and modern design. All systems, whether manually operated or motor-driven, are exclusively made to measure and adjusted to individual customer needs. Highest product quality combined with an outstanding service have led to the long-term success of the group.
The global player Silent Gliss group employs more than 500 staff members in over 17 countries. The headquarters of the privately controlled group of companies are located in Switzerland. The company clearly focuses on the sustainable development of today’s major markets as well as the new markets in China, Eastern Europe and the Middle East.
Quality is the common denominator of all Silent Gliss products. For the production of Silent Gliss systems nothing is used but the material that satisfies the highest requirements regarding durability, stability and precision.
The Silent Gliss Group has been continually growing since its foundation. The companies of the group work very independently and with great autonomy. The concise decentralization of the group as well as the manifold local product adjustments make the concentrated, consistent and standardized market development considerably more difficult. The range of products has been growing continually, and many products cater to specific local needs and are not sold on an international level. In addition, all systems are exclusively manufactured to customers’ specifications. This increases not only the complexity of the data structures but also the requirements for a simplified, central data management.
The roll-out planning has been divided into three phases. Phase 1 and thus the earliest introduction comprises the introduction of the new intranet and the MAM. This will ensure the central management of extremely comprehensive media data. Phase 2 is extremely demanding with the approval of the product catalog and simultaneous harmonization of processes. Contentserv helps with the implementation of centralized support of the product master data.
During the last phase, the group focuses on the introduction of the new website. At the same time, the concept of the print generator will be defined. This will make it possible to restructure the marketing output management which in turn will be substantially more efficient.
This project is implemented by the Contentserv partner Stämpfli AG in Bern.
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