Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Paris, France — February 26th, 2019 — Contentserv, the global Product Experience Platform (PXP) leader, announced today that La Maison du Whisky, a specialist in importing and distributing fine spirits, chose Contentserv to not only enable them to improve the quality of their product data, but also the processes for governing and sharing of that data.
La Maison du Whisky has experienced steady growth over the past 60 years, offering more than 3,000 products across 350 brands, with distribution to professionals, onsite and online shops, exports, collector’s editions, book and magazine publications, education to enter the world of spirits and events such as Whisky Live Paris — France’s largest whisky and spirits exhibition.
As a result of this growth, La Maison du Whisky needed a solution to speed time-to-market, have a single source of truth for their products and simplify team collaboration across their organization. Currently, managing and publishing product information to their distribution network has been an inefficient process when updating new products and the descriptions for products and flavors.
“Contentserv’s solution will enable us to eliminate data silos in our organization by facilitating the collection and exchange of information between our teams,” says Pascal Pozzobon, Directeur Organisation et SI at La Maison du Whisky.
Example Contentserv Dashboard for La Maison du Whisky
In order to simplify data management, PXP will allow La Maison du Whisky to centrally collect, enrich and distribute all product information, digital assets, logistical and technical data across their enterprise and efficiently publish to multiple online and offline channels.
“We are proud to support La Maison du Whisky in their digital transformation by providing a collaborative and ergonomic tool to eliminate silos in the enterprise and save significant time in managing product data,” adds Laurence Caron, Managing Director of Contentserv France.
The flexible and modular interface of PXP will soon support La Maison du Whisky staff, allowing them to save up to 1,200 hours per year, which they can then use for other tasks – a significant time savings that will increase the company’s productivity.
Founded in 1956 by Georges Bénitah, La Maison du Whisky has established itself as one of the leading specialists in the import and distribution of rare whiskies.
A leader in the sector, its dynamism has played an important role in the evolution of the French market for premium whiskies, and now also that of fine spirits.
Further information: https://www.whisky.fr/en/
Contentserv enables retailers and brands to develop groundbreaking product experiences of the future by fully exploiting the potential offered by advanced technologies. Our vision is to make the daily lives of marketers and product teams easier by providing them with an advanced, complete, business-focused platform emphasizing time to value.
By combining Product Information Management (PIM), Master Data Management (MDM), and Marketing Experience Management (MxM) into one single platform, Contentserv allows retailers and brand owners to offer the rich, relevant, and emotional product experiences that exceed their customers’ expectations.
Learn more at https://www.contentserv.com/
Contentserv: the messengers / Elodie Antoine / email@example.com / 01 41 40 19 62
La maison du Whisky: OZCO / Chloé Perinet / firstname.lastname@example.org / 01 47 34 40 60
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