Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the first contact to the final purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisfies customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Whether you sell shoes or manufacture cars, your business success depends on its operational data. Contentserv’s market-leading Master Data Management solution enhances all aspects of data management across your organization.
Contentserv allows you to create a compelling website, support customer service operations, improve customer satisfaction, and enable multiple sales and communication channels. Enhance your organization’s success, today and tomorrow, by mastering your own data.
Accurate product information alone is not enough. We understand that information from other sources — suppliers, distributors, retailers, and many others — is critical to your business. Contentserv lets you easily capture, handle and model data from these coexisting domains. We help you implement all aspects of your business operations — including roles, responsibilities, and processes — to provide the necessary guidance your business requires.
Find out how a Contentserv user can increase throughput in less than a year.
Leverage your operational data to create key insights on how best to respond to changing market conditions and better serve your customers and shareholders. Reassess your transactional data, once supplemented with your MDM information, to improve pricing, cost structures, market segmentation, seasonal demand, distribution, and promotions.
Find out how Contentserv can reduce content production costs.
Use Contentserv’s MDM infrastructure to share a common set of operational information across all departments within your business. Our MDM component ensures that data will be available to everyone who serves your customers. Improve business intelligence, facilitate conversations, positively impact customer satisfaction, and make it easy to provide feedback to partners and suppliers.
We chose Contentserv because… it was the best solution for our purpose, namely the multidimensional mapping of our product ranges, which we need for our different target groups.
Let’s discuss how Contentserv’s integrated MDM can enrich your customers’ product information experiences.
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