Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Provide accurate, complete, up-to-date and rich product content to your distribution network, retail trading partners and marketplaces when and how they want it.
Manufacturers need to provide high-quality product content to multiple trading partners and, in some instances, to consumers in an omnichannel environment. In addition, today’s distributors, retailers and consumers desire accurate and personalized product information right at their fingertips. However, many manufacturers still work with siloed, disparate data impacting their time-to-market, ultimately hurting revenue and brand loyalty.
Contentserv addresses these challenges by offering a solution that delivers trusted operational data across your organization. Our solution delivers high-quality data via cleansing rules, data de-duplication and matching and linking capabilities. This enables you to efficiently manage, update and share accurate, complete and consistent product data with your distribution network, retail partners and consumers – all from a single, centralized repository.
Learn more about how Contentserv can help you build groundbreaking product experiences here.
Manufacturers face pressures to bring increasingly complex products to market faster without reducing quality, while maintaining compliance. To achieve this goal, high-quality data, together with collaborative workflows, are needed to optimize existing processes across your products’ lifecycle, and to enhance visibility of operational information.
Contentserv’s solution provides integrated workflow management to strengthen collaboration and the execution of your business processes. This creates structure and transparency, enabling you to react quickly to change and move products to market with the least amount of disruption possible.
Learn more about how Contentserv solutions accelerate time-to-market here.
Delivering up-to-date product information to retailers and distributors reduces errors, confusion and most importantly, protects your brand. Product data discrepancies result in poor customer experiences down the line, leading to low customer satisfaction. Further, your partners may expect product data to be delivered in a specific format or at a determined time.
Our solution delivers product data to retailers and distributors how and when they want it by automatically syndicating product information, regardless of format, language, currency or physical location. Furthermore, it empowers you to publish content on multiple commerce platforms, enhance your product data with rich digital assets and localize information to accurately convey the value of your products to a global audience.
Learn more about how Contentserv’s data syndication functionality can help you share your product data with confidence here.
Find out how Vaillant, a leading provider of heating, cooling and hot water systems, overcame their product data challenges, and what key benefits they gained since implementation.
Compliance with government regulations and industry mandates can only be accomplished via a comprehensive data management solution, which allows transparent processes throughout the lifetime of your products. Providing the required information to remain compliant is critical, and therefore detailed traceability and established data governance have to be in place to be successful.
Contentserv’s solution establishes data governance policies, data quality checks and clear audit trails to maintain the accuracy and consistency of your data, prevent data silos and adhere to established industry standards. Accountability is also pivotal to maintain compliance, and clear versioning capabilities build the needed traceability to keep track of when changes are made and by whom.
Learn more about how Contentserv’s data governance policies and single centralized repository can help you achieve compliance here.
Deliver consistent, complete and accurate data your customers can rely on.
Create brand consistency and foster emotional connections with customers and partners.
Automate workflows to existing business processes to improve productivity and operational efficiency.
Establish seamless audit trails to track which changes are made and by whom.
Get products to market faster with automated and collaborative workflows, quality checks and multichannel publishing.
Provide seamless omnichannel experiences via accurate data and vivid digital assets.
Grant or restrict access to a specific set of data and who can edit, download or delete them.
Set in place policies and audit trails to maintain data quality and promote accountability.
Enable collaboration, automation and orchestration of your business processes.
Control the storage of different versions of datasets.
Store, organize, find and retrieve images, videos and documents.
Localize data for multiple languages, channels and brands.
Syndicate product data to backend and front-end systems.
Publish product data to online and offline channels.
The first step in your digital transformation is accurate, complete, consistent and up-to-date product information. Learn how you can leverage data to run, grow and transform your business.
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