Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands and more satisfied end-consumers.
We work with you to discover the best way to futurize your product experiences and keep your organization ahead of competitors. Together with our strong developer base, we make sure every step is clearly defined — to ensure measurable success.
Our experience and proven success gives us the confidence to lead our customers forward. We take pride in our best practices approach, supporting our customers in every milestone of their progress in creating groundbreaking product experiences.
Technology is changing rapidly — opening new opportunities for our clients. We take care to watch related trends and help our clients navigate successfully through them. We will keep asking tough questions, and never lose the “what if…?” approach that made us successful in the first place.
We constantly listen to our customers — integrating their feedback into future releases and creating new connectors for mission-critical data. Our customer board is always open to new members who supply feedback and help us better address market needs.
Our ability to help customers win in the marketplace is regularly recognized by industry awards. This proof of leadership in creating ground-breaking product experiences is the result of a clear vision for the future of digital marketing and close collaboration with our customers.
At Contentserv we are driven by the amazing opportunities constantly arising from new technologies. We meet these challenges every day by developing highly sophisticated software. We constantly strive for perfection, even when it is unattainable: because progress is the only constant.
For us that means once a milestone has been reached, the next one is already visible ahead. In doing so, we encourage ourselves and our customers to tackle and implement projects as quickly and as professionally as possible.
We are relentless pioneers - confident, curious and always ready for an encore for our customers.
Our experienced management team brings years of leadership experience combined with deep industry knowledge, well-grounded technical expertise and passionate entrepreneurial spirit. The top-class management board is supported by highly-motivated global teams with more than 350 employees in the USA, Europe, Asia and Australia.
Managing Director USA
Rainer Heckmann is a proven leader deeply knowledgeable in international sales, business development, product management and product marketing. He’s also a specialist in building and growing successful European software company subsidiaries in the United States.
Chief Product Strategist
Christophe Marcant is responsible for product strategy and messaging. Prior to Contentserv, Christophe held leadership roles in Walmart, SapientRazorfish, and Stibo Systems, which gave him a broad and unique perspective of MDM and eCommerce challenges.
Franck Vallée is a seasoned solutions architect with an MBA in PIM/DAM/MDM and enterprise software architecture. With 30 years of experience, he’s confidently and effectively helping global organizations execute their transformation plans with efficiency and precision.
VP Quality Management & Director Product Management Armin Roth is an experienced IT executive whose expertise is in operations and product management. He’s tasked to develop and improve Contentserv’s product quality assurance (QA) processes and systems, as the organization pursues international growth.
Successful entrepreneurs Armin Dressler and Patricia Kastner joined forces in 2012 to realize their shared vision of a unique product experience platform. Around them they have gathered a great team of highly experienced executives and talented specialists. Together, they drive progress to enable their clients to create exceptional product experiences of the future.
Patricia Kastner, President of Contentserv, leads the worldwide strategic expansion of Contentserv. Her passion is in the digitization and simplification of sales and marketing processes – to support global organizations in positioning themselves for the future.
Tomorrow’s product experiences will be amazing. Let’s create them together!
© 2019 Contentserv AG
DE: T +49 8442 9253 800 FR: T +33 1 73 77 56 04 BE: T +32 3 369 37 00 NL: T +31 634185447 USA: T +1 619 736 7469 JP: T +81 3 6880 9116