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Challenges faced by the Hardware, Tools and DIY Industry

One small tool can be a complete blocker! Especially when its’ presence is critical for completing schedules and meeting deadlines. A missing spare part can compromise plant availability and cause production losses. Supply chains and customer demands are becoming more and more complex. With rising product variance and changing classification of parts, the household hardware industry is finding it tougher to coordinate supply chains and satisfy end consumers. Another challenge facing the industry is the increasing competition from low-cost, low-priced imports produced in China and elsewhere.

Other immediate problems, which are unique to the hardware tools industry, are SKU generation, legal compliance, and forecasting difficulties. Technical catalog production is another tedious process which costs a hardware and tool manufacturer a lot of resources. And of course quality is a very important attribute that separates one company from the next.

The dynamic solutions from Contentserv help hardware and tool manufacturers  overcome the above mentioned challenges, by providing the following advantages:

Contentserv Product Information Management Erklär Grafik
How other companies in the Hardware, Tools and DIY industry already use the Contentserv Solution DOWNLOAD Case Studies

Insights into the Contentserv Hardware, Tools and DIY Solution

 

Supplier Onboarding

  • Collecting and onboarding data from different suppliers or data pools in a variety of qualities and formats.
  • Integrating electronic supplier catalogs into the Contentserv solution, via BMEcat standard support.
  • Automatically approve supplier data and improve your data quality standard, with cross-functional workflows and match & merge functionality.
  • Allowing suppliers to easily upload their data through easily configurable supplier portals.

Data Management and Quality

  • A highly-automated, centralized repository for product data and central processes.
  • Support for global classification standards like ecl@ss.
  • Advanced Search, History and Versioning, Audit Trail and so much more!
  • Ensure consistency and adherence to exacting standards, via Data Quality rules in conjunction with automated workflows.
  • With our integrated Digital Asset Management, manage all types of associated data, such as: safety handling forms, technical guides, spec sheets, product images, etc.

Multichannel Publishing

  • Innovative Smart Documents for autodynamic data sheet
  • With a single click, publish live data to different channels like print, shop, mobile, social media, etc.
  • With Adobe InDesign plug-ins, effortlessly design templates and produce technical catalogs in real –time.
  • Simplify your catalog publishing process with our Publication Manager.

Digital Marketing

  • Reach out to current and prospective customers bysharing enjoyable, smart and contextual data.
  • Plan and implement customer-centric, multi-channel marketing, so that the right information is delivered to the right customer, at the right time.
  • Marketing campaigns that focus on message delivery, not on the channel.
  • Predict customer behavior and deliver targeted campaigns to boost sales.

 


Boost Customer Acquisition – with Consistent Information

  • Ensures that the end customer always gets up-to-date and high quality product information, by facilitating compliance with GS1 standards for efficient data exchange between DIY suppliers and retailers.
  • Satisfy customer curiosity and better respond to the buying behavior of consumers, with on-the-spot access to product data sheets and other relevant information.
  • Harness the power of video, by publishing to different channels like YouTube – because in the DIY home improvement industry – online video consumption is king!

Power Customer Relations – with Compelling Content

  • Multichannel marketing with smart, modern and contextual marketing data for all customer-facing collateral, including: company websites, landing pages, brochures, videos, etc.
  • For an influential, real-time customer engagement, get more customization with our granular marketing approach as opposed to a one-size-fits-all approach.
  • With real-time data, administer thoughtful customer recommendations and ensure brand superiority over competitor products.
  • Secure customer-relevant content marketing to win customer trust!

Contentserv’s Software Solution gives you a competitive edge!

Your Marketing Success with our Software Solutions

Lay the perfect foundation for a genuinely successful product experience for all of your customers

PRODUCT INFORMATION MANAGEMENT (PIM)

Excellent product communication with Contentserv PIM: Simplify your product information’s management processes and optimize your data maintenance as well as your multi-channel output in multiple languages.

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DIGITAL ASSET MANAGEMENT (DAM)

Seamlessly merge together all types of media data on one interface: images, videos, PDFs, Adobe®InDesign® data and many more formats can be managed centrally and flexibly with Contentserv’s DAM, our fully-integrated media database.

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MARKETING CONTENT MANAGEMENT

 Marketing Content Management by Contentserv supports you with all tasks related to Content Marketing. Now accelerate and simplify all of your text and content creation, coordination and release processes.

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TRANSLATION MANAGEMENT

Generate all of your translation processes, for all languages, in order to keep your marketing content transparent and digital across one central platform: From here, control all To-Dos and processes from the assignment thru to the multichannel outputs.

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Hardware, Tools & DIY – some of our Customers

Den Braven Logo
Den Braven Logo
Logo DENIOS
Logo DENIOS
Doerken Logo
Doerken Logo
elten logo
elten logo
Eurobaustoff Logo
Eurobaustoff Logo
Fein Logo
Fein Logo
gedore logo
gedore logo
Jungheinrich Logo
Jungheinrich Logo
Leifheit Logo
Leifheit Logo
Leitz logo
Leitz logo
Novatio Logo
Novatio Logo
Ochsenkopf Logo
Ochsenkopf Logo
Rhodius Logo
Rhodius Logo
Sortimo Logo
Sortimo Logo
Spectrum Brands Logo
Spectrum Brands Logo
Tec7 Logo
Tec7 Logo
uzin utz logo
uzin utz logo
Villeroy & Boch Logo
Villeroy & Boch Logo
Wenko Logo
Wenko Logo