Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Denver, Colorado, United States — November 19th, 2019 — Contentserv, the global Product Experience Platform (PXP) leader, announces the appointment of Joe Walsh as the company’s new Sales Director for North American operations. Bringing in a wealth of experience in helping businesses solve complex data challenges, Joe’s primary task is to grow Contentserv’s customer base and ensure overall customer satisfaction in the region.
Joe has a distinguished 23-year career working in companies such as Sterling Commerce, Codifyd and, most recently, Perfion – where he played a major role in helping the company establish a foothold in the US PIM software market. Joe has worked in Master Data Management (MDM) and Enterprise Data Quality (EDQ), handling sales management, integrated marketing and channel development roles.
When asked why he joined Contentserv, the new Sales Director shared, “I was very intrigued by Contentserv’s focus on product experience management. As organizations embark on digital transformation , they also need to consider their customers’ end-to-end journey, which goes well beyond transactions. Contentserv understands this well, that is why they continue to develop the technology that support these transformations. Furthermore, when I met and spoke with the team, it was apparent that Contentserv has all the right tools to succeed in the US.”
His vision of success includes following an existing blueprint for the SMB market in the manufacturing industry and tapping into previously cultivated relationships in technology and consulting to compound Contentserv’s message. Joe confidently expects the next three years to produce explosive year-over-year growth in the US.
“Joe brings a wealth of sales experience and valuable industry knowledge to the team here at Contentserv, as well as qualities that will positively impact and support our growth strategy. He is a great asset to Contentserv, and it is fantastic to have him on board,” says Rainer Heckmann, Managing Director of Contentserv’s US operations.
Contentserv enables retailers and brands to develop groundbreaking product experiences of the future by fully exploiting the potential offered by advanced technologies. Our vision is to make the daily lives of marketers and product teams easier by providing them with an advanced, complete, business-focused platform emphasizing time-to-value.
By combining Product Information Management (PIM), Master Data Management (MDM) and Marketing Experience Management (MxM) into one single platform, Contentserv allows retailers and brand owners to offer the rich, relevant and emotional product experiences that exceed their customers’ expectations.
Learn more at https://www.contentserv.com/
Director Global Marketing Communications
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