Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Delivering a culture of consistency and quality
Paris, France — May 10th, 2019 — Contentserv, the global Product Experience Platform (PXP) leader, announces the appointment of Romain Le Groumellec as Director of Operations for France. Le Groumellec will lead and coordinate France´s professional services teams and will be responsible for pre-sales, delivery and partner enablement, ensuring consistent and unmatched customer satisfaction.
Le Groumellec brings a wealth of experience from Consulting and IT services. His background in Project Management helped develop transformational programs for businesses like Conforama, Leclerc and Showroomprivé. Le Groumellec also established a line of business in Univers Retail that specializes in supporting retailers in implementing PIM (Product Information Management) and MDM (Master Data Management) projects.
“I am delighted to join the Contentserv France team. Guaranteeing quality service for our clients and ensuring their satisfaction are key priorities I’m excited to initiate,” says Le Groumellec.
Le Groumellec is determined to bring synergy across all operational teams. He looks forward to implementing and monitoring new processes and streamlining resources to meet operational objectives.
“Romain is a seasoned expert in the integration and delivery of software solutions in the retail, fashion and consumer goods sectors. His experience is invaluable to Contentserv, and we are excited to have him on board,” says Laurence Caron, Managing Director of Contentserv France.
Contentserv enables retailers and brands to develop groundbreaking product experiences of the future by fully exploiting the potential offered by advanced technologies. Our vision is to make the daily lives of marketers and product teams easier by providing them with an advanced, complete, business-focused platform emphasizing time to value.
By combining Product Information Management (PIM), Master Data Management (MDM) and Marketing Experience Management (MxM) into one single platform, Contentserv allows retailers and brand owners to offer the rich, relevant, and emotional product experiences that exceed their customers’ expectations.
Learn more at https://www.contentserv.com/
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