Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Baar, Switzerland, June 18th, 2018: Contentserv, the global Product Experience Platform leader, announced today that Forrester Research, a prominent independent technology and market research company, has positioned Contentserv as a leader in The Forrester Wave™: Product Information Management Solutions, Q2 2018. According to the report, “Contentserv has earned its leadership position by delivering the powerful combination of a full-suite product experience management platform coupled with ‘very intuitive and modern’ business user interfaces.” The report states that digital business pros are looking for better product content in more sales channels. The PIM market is growing because more digital business professionals see product content as the way to differentiate shopping experiences for shoppers, whether they’re online or in the store.
Additionally, Contentserv’s Product Experience Platform received the highest current offering category score, stating “this vendor provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
Omnichannel is not a Retail offering, rather, it is the new reality consumers expect as they embrace the Digital Age. Only through a vibrant, relevant and emotional Product Experience will their expectations be exceeded. Contentserv believes this perspective was acknowledged by Forrester as it received the highest scores possible in both the product vision and market approach criteria. Contentserv’s focus lies on customers that drive strong brand experience in retail, distribution, and manufacturing; its offering includes MDM, PIM, and MxM components, as well as marketing management tools.
“This is a great achievement, and we are delighted that our work is recognized by such a prestigious group of analysts,” commented Armin Dressler, CEO of Contentserv. “I believe that being ranked a Leader by Forrester Research is further evidence that the PIM market has dramatically changed. Systems of Record are no longer sufficient, our clients have spoken, they need Systems of Engagement. Our continuous effort toward developing the best product experience platform possible is paying off. We were able to win over 60 customers last year and continue to grow much faster than the rest of the market.”
The report is available at: www.contentserv.com
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