Your customers expect consistent product information across all touchpoints. A modern customer journey often involves many steps – from the ﬁrst contact to the ﬁnal purchase.
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Miele publishes hundreds of brochures with tens of thousands of pages and images every year for its distribution channels.
Vaillant produces a comprehensive printed price list encompassing up to 900 pages, as well as various special price lists for individual sectors in a laborious process every year.
Content is King – assets like product information, images, and videos are the most important elements of a successful customer experience.
Our implementation partners are highly qualified and well trained in our solutions. With their know-how, they ensure that our customers projects are implemented on-time and within budget.
Together with our technology partners, we offer our customers additional features that are constantly extending and incorporate the latest developments on the market.
You will find useful connectors, apps and extensions to integrate your existing infrastructure – developed by certified partners and Contentserv.
According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
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Provides retailers and brand manufacturers with integrative tools to simplify data management and create an exciting product experience that satisﬁes customers across all touch points.
At Contentserv, we are driven by the desire to keep our customers one step ahead of the competition. Our pioneering software empowers retailers and brands to make their product experiences increasingly engaging and valuable, year after year. Continuous improvement is hard-wired into our platform. That translates into more successful brands, and more satisfied end-consumers. Get in touch to discuss how we could do the same for you and your organization.
Your customers expect more than generic product information. They demand a personalized, compelling product experience — tailored to their personal, emotional needs. You need to create targeted, contextual, and emotionally-engaging product communication.
Find out how we can help you exceeding your customers` expectations.
“[Contentserv] provides the most extensive suite of all the providers we evaluated in this Forrester Wave. The company focuses on customers that drive a strong brand experience, with most of its customers in retail, distribution, brands, and manufacturing.”
The Forrester Wave™: Product Information Management Solutions, Q2 2018
The Contentserv platform is unique. Its flexibility, scalability, and usability give you the power to deliver relevant, emotionally powerful product experiences your customers demand — on any channel, today and tomorrow.
Creating product experiences is about more than using a PIM to improve data quality, reduce content acquisition costs, and improve time to market. A great product experience platform brings together information from multiple sources, gets rid of duplications, and enhances content to create impactful, channel-specific, product messaging.
A picture is worth a thousand words; a video is worth a million. Expanding on technical details and marketing explanations is fine. So is finding relevant and impactful visual material. But that is just the beginning. A product experience platform lets you consider your customers’ affinities, tastes, and mood to bring those experiences to the next level.
A rewarding product experience starts with ensuring the right product is in the right place at the right time. Your customers take this for granted. Contentserv helps you deliver on that promise by helping you present the right products and assortments to each customer individually, adapting to her personal needs and interests. It is an effective way to sell that will increase basket size and reduce returns. But that’s only the beginning.
Marketing is no longer about making a quick appeal to the masses. Your future success is powered by customers who are your staunchest advocates. They promote your company’s offering in a way that resonates with others — and your brand goes viral. Contentserv lets you create the personalized experiences needed to establish long-term customer relationships. The more you use our Product Experience Platform, the more you will gain insights and get closer to your customers, winning a sale today — and their loyalty in the future.
Using Contentserv, you will be able to develop groundbreaking product experiences your customers expect — across multiple channels. We help you unleash the potential of your product information, using our unique combination of advanced technologies.
We combined multiple data management technologies in a single platform for controlling the total product experience. Our platform facilitates collecting data from suppliers, enriching it into high-grade content, and then personalizing it for use in targeted marketing and promotions.
Contentserv is scalable, flexible, and enhanced by a simple but powerful user interface that reduces operational and training costs.
Collect product information from multiple sources and lay the foundation for powerful, multichannel product communication. Using Contentserv, you can deliver outstanding product experiences that meet and exceed customer expectations.
Automate integration, improve content quality, and master your data across all domains — suppliers, distributors, markets, e-commerce providers, and more. Create a sustainable, competitive advantage by leveraging complete, consistent, and context-optimized data.
Plan your campaigns, schedule your events, create and manage your promotional material. Contentserv lets you build on your trusted product content to boost your marketing performance.
Gain maximum value from all your digital assets. Contentserv maintains up-to-date collections, centralizes oversight, controls access and versioning, and reduces duplication—to present the right asset at every touch point and channel.
The Forrester Wave™: Product Information Management Solutions, Q2 2018 has named Contentserv leader within the PIM market. According to the analysts at Forrester, Contentserv “provides the most extensive suite of all the providers we evaluated in this Forrester Wave.”
The Silicon Valley Co-Innovation Lab (CIL) is a joint initiative to scale global innovation, explore advanced technologies, and accelerate market introduction of new software solutions.
ESCADA SE streamlines its product information processes within digital B2B and B2C environments with the technology-leading Product Information Management capabilities (PIM) by Contentserv.
We guide you through a thriving PXP project. Introducing a central product experience platform is easier than you think. The implementation is a journey with several stations along the way.
Thanks to Contentserv, we are now able to deal with, manage and output our product information in a highly professional manner.
We have benefited from a structured approach, better communication and fewer media discontinuities – supported by workflows and a standardized system.
Communication processes with our consumers are now a lot simpler and better organized. This has a hugely positive impact on the organization of our company.
We have been investigating the market to find a solution that enables us to set up and maintain a consistent single source of product information.
We chose the system because it convinced us. It was the best solution for our purposes, namely the multidimensional mapping of our product ranges, which we need for our different target groups.
We selected the platform because of its comprehensive and user-friendly product offering, as well as its modular but deeply integrated design.
Let’s discuss how we can work together — to exceed your customers’ expectations and turn them into your strongest advocates.
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