The B2B e-commerce space is growing fast as buyer expectations continue to scale to new heights. Buyers want accurate, complete and relevant information across all touchpoints. What used to be a linear buying behavior has now become a complicated journey of mixed digital and offline channels. It is no surprise that manufacturers, distributors and other B2B sellers embrace digital commerce platforms to engage buyers, improve operations and stand out from the competition.
This report covers how rich product content enables the delivery of exceptional experiences to buyers no matter where they are along their buying journey. It also explains how the quest of B2B buyers for seamless and personalized buying experiences pushed companies to accelerate the implementation of digital ecosystems designed to deliver engagement, satisfaction, growth and profitability.
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