SaaS Architect India (m/f)

Contentserv is a technology leader in marketing software solutions. We offer solutions for Product Content Creation, Product Content Management and Product Content Distribution. Our main software components include MDM (Master Data Management), PIM (Product Information Management) and DAM (Digital Asset Management. Our software facilitates the day-to-day business of more than 400 customers, 300000 users in 89 countries. Together with Business and Systems Integration Partners we analyse, design and deliver operational changes through technology solutions. Join us to fast track your learning and development of your career.

The Job Position Summary

The role of the SaaS Architect is to provide seasoned and experienced support to both internal and external clients for resolving incidents and service requests. Adherence to internal processes for incident and service request resolution and change management through proper execution and documentation.

Responsibilities:

Deep dive on all outages and perform root cause analysis to improve the uptime. Leveraging the change management process, Drive continuous product improvement.

The Requirements:

  • Experienced in one or more virtualization technologies: AWS EC2, Google Cloud Instances, Azure VMs, Docker, Kubernetes or VMware
  • Experienced with declarative configuration management and provisioning tools like Ansible, Puppet or Chef
  • Proficient in modern architecture stacks, SOA, relational and no-sql DBs, stateless API, caching systems, etc
  • Has experience with monitoring tools such as New Relic, Nagios, Zabbix, PagerDuty
  • Key open source contributor to Docker or other infrastructure as code projects will be considered a plus Excellent understanding of current enterprise software technologies and development practices/tools, including virtualization, source control, build and test automation, code quality automation technologies
  • At least 8 years of experience on hands-on developing enterprise SaaS applications – Architect, Design, and Develop extensible, scalable and highly-available Java/Angular based applications.
  • Accountable for architecture, integration and all the technical aspects of the application on premise and in AWS cloud.
  • Analyze existing software to determine areas for continuous improvement
  • Work with other developers to plan sprints and deliver solutions for business requirements (user stories) – Participate in project planning activities – breakdown of requirements into tasks, resource and duration estimation, etc.
  • Help with design and code reviews for the projects executed by the vendor and the internal team.
  • Lead and coach junior developers.
  • Act as Technical liaison between Business and IT groups.
  • Help with the planning and execution of the overall technical and portfolio roadmap.
  • Collaborate with vendors to create and implement innovative high quality solution.

Other Details:

  • Required exposure to comparable market and products [No]
  • Relevant degree/comparable experience [Any Graduate in business or related field or an MBA or equivalent experience]
  • Required language skills and level [English – Read /Write /Speak – Expert Level]
  • Desirable skills and knowledge [Domain experience in product training, fluency in secondary languages such as German, French, Spanish, or Japanese would be beneficial]
  • Home office or teleworking possible? [No]
  • Part-time working possible? [No]

The Upside:

  • Flat hierarchies and short decisions paths, room to try things out, opportunities to be a pioneer in your field.
  • Competitive salary and adequate remuneration packages
  • Corporate Health Insurance Plans (Medical coverage for INR 5 Lakhs)
  • Flexible work timings depending on project need
  • Opportunity to be part of a fast-growing organization with an amazing international team that embraces diversity and values your personal contribution
  • Incredible growth potential – we are revolutionizing the PIM/MDM market

How to Apply:

If you have the above qualification and interested to apply, please send us your updated resume along with your availability, salary expectations and legally eligible preferred work location. Submit your resume to Talent Acquisition team of Contentserv at csglobal_careers@contentserv.com for consideration. We will get back to you shortly on your fitment to the applied position.