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As Support & Presales Engineer for our growing team in the Benelux region you will provide assistance to internal parties e.g. in terms of show cases and RFP´s as well as technical support to customers and partners.

Futurize Experiences!

At Contentserv, we enable retailers and brands to develop the groundbreaking product experiences of the future by fully exploiting the potential offered by advanced technologies. We are driven by the desire to keep our customers one step ahead of the competition. Therefore we provide them with a pioneering Product Experience Platform that gives them the power to create exceptional product experiences that exceed their customers’ expectations — today and tomorrow — on any channel.

Our passion is progress. Our strength is thinking ahead. We relentlessly strive for a state of perfection in all that we do. If you are optimistic, curious and like to embrace challenges, join our international team in a fast growing company.

More than 400 committed employees at 22 locations worldwide already support renowned customers such as Miele, Lacoste and WMF in successfully meeting future market challenges.

Your opportunity:

This is a high growth opportunity to be involved in positioning our best in class solutions to retailers and brand owners looking to transform their product experience. With a business culture that has the customer’s interests at the core of everything we do, we’ll set you up for success by providing the right mix of local freedom and global support networks.

Your responsibilities will be:

  • performing support via the telephone and E-mail.
  • researching, resolving and recording all software questions from customers quickly and accurately.
  • clearly addressing issues to Development and QA to get the right resolution
  • multi-tasking support & pre-sales activities
  • managing projects in a supportive and helpful manner while meeting deadlines.

What we expect from you:

Tell us your story and let us learn from and with you. We are looking for personalities who are driven to challenge the status quo of the PIM & MDM market. We are looking for:

  • passion for IT and a first experience in a customer support related position
  • basic programming skills. Experience with PHP or JAVA will be an asset.
  • basic technical skills, including but not limited to: Microsoft Windows (Operating System and Networking), Linux (Operating System and Scripting). Experience with Apache & MySQL are a plus.
  • ability to interface with customers and partners in a problem-solving support role
  • ability to solve problems systematically and effectively
  • to be fluent in Dutch, English and French. Understanding German would be nice.
  • working on several tasks simultaneously
  • working well with little guidance

We offer:

  • a job in a thriving, innovative, fast growing company
  • a comprehensive product training
  • a challenging job that offers lot’s of variation
  • a competitive salary package

Location: Netherlands / Amsterdam or Belgium / Lier

Become part of our team:

Convince us of your skills! Please send us your updated resume along with your availability and salary expectations to apply@Contentserv.com