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As a Pre-Sales Engineer, you will be responsible to provide the technical expertise to all U.S. Sales activities, whether in front of our prospects or our partners

Futurize Experiences!

At Contentserv, we enable retailers and brands to develop the groundbreaking product experiences of the future by fully exploiting the potential offered by advanced technologies. We are driven by the desire to keep our customers one step ahead of the competition. Therefore we provide them with a pioneering Product Experience Platform that gives them the power to create exceptional product experiences that exceed their customers’ expectations —today and tomorrow —on any channel. Our passion is progress. Our strength is thinking ahead. We relentlessly strive for a state of perfection in all that we do. If you are optimistic, curious and like to embrace challenges, join our international team in a fast-growing company. More than 300 committed employees at 22 locations worldwide.
You will be part of Contentserv’s U.S. team, working closely with Contentserv’s global pre-sales team as well as other cross-functional teams.

 

Your responsibilities will be:

  • Participate in all Sales cycles by providing technical & industry expertise.
  • Contribute to RFIs and RFPs.
  • Capture customer requirements, understand which business value they’ll provide, and tailor communication accordingly to address how they will benefit their organization.
  • Demonstrate product capabilities in front of clients or partners as well as during events such as roadshows, etc.
  • Communicate a solid understanding of the Retail, Manufacturing, CPG markets in the U.S. Display a comprehensive knowledge of the product information ecosystem.
  • Conduct remote and onsite discovery workshops. Extol the importance of the Product Experience Platform value proposition.
  • Support partners in their sales process.
  • Provide assistance during the knowledge transfer process to the operations and delivery teams.
  • Attend discovery calls with prospects to understand business and technical requirements, timeline, and budget.

The ideal candidate has:

  • Passion towards interacting with clients and convincing them we offer the best solution
  • Excellent customer service skills
  • Confidence to address any technical questions and can communicate clearly; he/she knows when to defer and follow-up
  • Consultative mindest to establish trust
  • Excellent problem-solving skills that allow him/her to address customer questions and needs
  • Ability to prioritize tasks and work with tight deadlines.
  • Bachelor’s degree
  • 3-5 years of Presales consulting experience in complex Enterprise sales settings promoting data management software or similar.  A prior PIM/MDM experience is a big plus.
  • Ability to travel (20%)

We offer:

  • Competitive compensation package
  • Flexible working hours
  • Comprehensive medical/dental/vision plans
  • Flexible Spending Account

Become part of our team:

Please send your resume to anneliese.heckmann@contenserv.com

 

(01) We process the personal data which you have sent to us in the course of the application procedure in order to carry out the application procedure. The legal basis for processing your personal data is Art. 6 para. 1 lit. b DS-GVO and Art. 88 para. 1 DS-GVO in conjunction with § 26 BDSG. According to this, personal data may be processed for the purposes of employment relationship, if it would be necessary to decide and establish an employment relationship.

(02) In the event of a refusal, your data will be deleted after the legally compliant Deadlines.