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Contentserv is a technology leader in marketing software solutions. We offer solutions for Product Content Creation, Product Content Management and Product Content Distribution. Our main software components include MDM (Master Data Management), PIM (Product Information Management) and DAM (Digital Asset Management. Our software facilitates the day-to-day business of more than 400 customers, 300000 users in 89 countries. Together with Business and Systems Integration Partners we analyse, design and deliver operational changes through technology solutions. Join us to fast track your learning and development of your career.

The Job Position Summary:

Domain experience of analysing, evaluating product features, business processes and developing and implementing solutions. Documenting and communicating the results of the requirement analysis. Design, document and maintain system specification and processes and perform high-level quality assurance.


  • To be responsible for managing technology in projects and providing technical guidance / solutions for work completion
  • Guide the team members in enhancing their technical capabilities and increasing productivity
  • To ensure process compliance in the assigned module| and participate in technical discussions/review.
  • To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
  • Effectively communicate your insights and plans to cross functional team members and management.
  • Problem-Solving skills for running successful projects

The Requirements:

  • 5+ Years of experience as business analyst.
  • Business Analyst Lead is responsible for leading the elicitation, analysis and documentation of business/technical requirements on delivery assignments. Acts as a liaison between business partners and technical team. Recognized for depth of BA discipline as well as functional domain knowledge.
  • Lead/Execute all or part of the business analysis on business features/user stories. Provide oversight when junior BAs are involved
  • Responsible for gathering and understanding of business needs and translating them into effective user stories/requirements.
  • Assist in the estimation, prioritization and implementation of cost-effective business process and system solutions.
  • Work with Product Owner/ Business in prioritization and implementation of cost-effective business process and system solutions.
  • On-boarding and mentoring BAs/new BAs into the organization.
  • Experience in solving customer problems
  • Excellent analytical and conceptual thinking skills.
  • Should facilitate teams to solve functional/technical challenges, especially when they involve negotiation between multiple business or technical stakeholders
  • Experience in the software industry, especially in the PIM /MDM /CMS /eCommerce area is a plus
  • Exceptional written and verbal communication skills
  • Effective time and project management skills
  • Strong organizational, interpersonal, communication, collaboration and networking skills including cross-cultural abilities.
  • Ability to deal effectively with people at all levels of the organization and work well in highly matrixed organization.
  • Experience in collaborating globally international counterparts is beneficial.
  • Ability to work under pressure, meet deadlines, shifting priorities and handle multiple projects simultaneously
  • Relevant Bachelor’s degree, or equivalent combination of education and experience

Other Details:

  • Required exposure to comparable market and products [No]
  • Relevant degree/comparable experience [Any Graduate in business or related field or an MBA or equivalent experience]
  • Required language skills and level [English – Read /Write /Speak – Expert Level]
  • Desirable skills and knowledge [Retail Master Data Management]
  • Home office or teleworking possible? [No]
  • Part-time working possible? [No]

The Upside

  • Flat hierarchies and short decisions paths, room to try things out, opportunities to be a pioneer in your field.
  • Competitive salary and adequate remuneration packages
  • Corporate Health Insurance Plans (Medical coverage for INR 5 Lakhs)
  • Flexible work timings depending on project need
  • Opportunity to be part of a fast-growing organization with an amazing international team that embraces diversity and values your personal contribution
  • Incredible growth potential – we are revolutionizing the PIM/MDM market

How to Apply

If you have the above qualification and interested to apply, please send us your updated resume along with your availability, salary expectations and legally eligible preferred work location. Submit your resume to Talent Acquisition team of Contentserv at for consideration. We will get back to you shortly on your fitment to the applied position.

(01) We process the personal data which you have sent to us in the course of the application procedure in order to carry out the application procedure. The legal basis for processing your personal data is Art. 6 para. 1 lit. b DS-GVO and Art. 88 para. 1 DS-GVO in conjunction with § 26 BDSG. According to this, personal data may be processed for the purposes of employment relationship, if it would be necessary to decide and establish an employment relationship.

(02) In the event of a refusal, your data will be deleted after the legally compliant deadlines.